Aug 24, 2017

Regional Business Continuity Manager

  • UK Recruitment
  • Lancashire, UK

Job Description

An opportunity for a Regional Business Continuity Manager to join Capita with responsibility of the North Region. Role can be based in any of our northern offices. About Capita | Business Unit We are Capita, the UK's leading provider of business process management and integrated professional support service solutions. Through bespoke, quality solutions, we've helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too. Role Detail Regional Business Continuity Manager, North Region (region currently from Birmingham to Stirling) Key purpose: To work with all Business units to ensure that full BC solutions are in place and the relevant framework assurance programmes are established and managed. Dimensions: * Maintaining the assurance programme in line with the Contractual and PSD own requirements. * Those UK sites responsible for providing Business Operations for multiple Clients in the North * Business units: TBA depending on the region but will cover accounts within the region across the differing Portfolios within the Division * Ensuring arrangements are adequately tested and maintained in an effective and efficient manner * Supporting bid and other activities as required. * To manage the regional BC team. * To support the Business unit during an invocation Key accountabilities: * Assist all Business Areas in maintaining BC plans within agreed framework * Assist all Business Areas in maintaining Business Impact data on a regular basis * Prepare and assist with BC walkthroughs and scenario rehearsals * Lead the Business areas on the planning and scoping of WAR tests * Support the Crisis Team as required during and post any incidents * Maintain the cascade communication details centrally * Extract information from the BI data and suggest recommendations for improvement to planning * Communicate with IT with regards to change, ensuring BC requirements are captured * Complete all test scope, post test reports and actions within agreed timeframes * Make appropriate recommendations and agree actions following any exercise to improve future planning and awareness. * Participate in post disaster reviews to assist with plan improvements. * To provide BC risk reporting and assessments as required for projects, new business and business units * Prepare any monthly or quarterly updates required for BC Management, Business Manager and Risk Managers as required. * Complete all client reporting as required * Work to achieve personal objectives and update personal development plans * Assist in any projects which require Business Continuity input * To provide support on bids in relation to possible solutions and costs. * To manage the Regional BC team effectively to achieve the required results. * Provide support and guidance for the BC Managers and Coordinators. * To track costs for all tests and participate in annual business planning preparation. * Establish and maintain Client relationships for all client in area of responsibility and provide support for BC Managers * To look to synergies across the division to improve solutions and where possible reduce costs. Skills, knowledge and experience: * Experience in the financial services industry, preferably in an operation role * Experience of operating business continuity management * BC industry qualifications are also desirable, but not essential. (AMBCI or MBCI) * PC skills including Microsoft Word, Excel and the Internet. * High standards of planning skills, together with a sense of urgency and the ability to deliver results. * Highly developed interpersonal skills, with ability to build credible relationships with management, operational and IT staff * Good organisational skills, together with the ability to prioritise. * A friendly, helpful and positive manner, with an optimistic, open and flexible approach to change. * A self-motivated individual with the ability to drive and develop the role and assist management in the world of BCM! What's in it for you? At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday, pension scheme and access to voluntary benefit options including; child care vouchers, share plan schemes, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment. Listen | Create | Deliver Follow Capita on twitter @capitacareers Follow Capita on facebook @careersatcapita Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation. Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us. If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check

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